Docket

COMPARE

Which feedback tool do you actually need?

There is no answer that is right for everybody, so these pages say where the other one wins as well. Just want to know how it works? Start with the blog.

Looking for an alternative

Already using one of these.

ROUNDUPCanny alternativesFive options priced at the tier you would actually be on, and where each stops. ROUNDUPUserJot alternativesWhere the closest thing to a like-for-like runs out, and what to look at next. ROUNDUPFeaturebase alternativesFor teams who wanted a feedback board and ended up buying a whole suite. ROUNDUPNolt alternativesPer-board pricing is honest for one product, and painful for a studio of five. ROUNDUPFrill alternativesCheap at the entry tier, and a careful look at what that entry tier includes. ROUNDUPOpen source feedback boardsWhat you get for nothing, and what it actually costs you in time to run it.

Deciding on one product

Found something and weighing it up.

REVIEWCanny.io reviewThe category standard, and the tracked-user ladder that decides what you pay. REVIEWFeaturebase reviewThe best-designed board you can rent, and the arithmetic that goes the other way. REVIEWUserJot reviewIndie, fast and flat-priced. The honest split is hosting and nothing else. REVIEWNolt.io reviewThe best-rated tool in the category, priced per board rather than per team. REVIEWProductboard reviewA planning suite, not a request board. Which is the whole review in a sentence. REVIEWUserVoice reviewEnterprise customer intelligence now, with no published price. Who that suits.

Working out what you need

Not committed to anything yet.

GUIDEWhat a self-hosted support centre costs to runEverything alongside it is free except one, and that is pennies. GUIDESelf-hosted or hostedThe trade is your time against their invoice. Which one you have more of. GUIDEWhat feedback tools actually costEvery tool in the category priced over three years, against each vendor page.

Docket head to head

Down to two.

DocketVSCannyA platform you rent against a repository you own, and who each one suits. DocketVSUserJotThe closest like-for-like, and the one number that separates them. DocketVSFeaturebaseOne does several jobs adequately. One does this job and hands you the code. DocketVSNoltPer board against per purchase, which is the whole comparison in a sentence. DocketVSFrillWhere the cheap entry tier stops, and what you have to move up to get. DocketVSa GitHub Issues boardThe free option most developers try first, and what your customers make of it.

Every one of these says where the other tool is the better buy, because a comparison that never does is an advert.