How do the Canny alternatives compare?
| Tool | Entry paid | Per year | Boards |
|---|---|---|---|
| Docket | $99 once | $0 after | Unlimited |
| Fider | Free, self-host | Your server | Unlimited |
| Frill | $22/mo yearly | $264 | 50 ideas cap |
| UserJot | $29/mo | $348 | 5 |
| Nolt | $29/mo yearly | $348 | 1 |
| Featurebase | $29/seat/mo yearly | $348 per seat | 5 |
| Canny | $79/mo yearly | $948 | Unlimited |
Every figure read on 23 August 2026 from that vendor's own pricing page, at the cheapest published billing: frill.co/pricing, userjot.com, nolt.io/pricing, featurebase.app/pricing and canny.io/pricing, with Fider read from its repository. Canny is shown at 100 tracked users, its price scales with that count. Frill's board count is not published anywhere we could find; its 50-idea cap is the Startup tier's stated limit.
Going through the options
UserJot, $29 a month
The closest thing to a like-for-like swap, and the easiest one to move to: their Canny importer pulls boards, posts, votes, comments, statuses and users across in a couple of minutes. Flat price per workspace with unlimited end users, which is the right shape. Their AI spots duplicates as the customer types and drafts the changelog entry from the original request when you mark something done, then emails everyone who voted. The catch is boards: two on free, five at $29, and unlimited only at $59 a month.
Featurebase, $29 per seat a month
Broader than a feedback board. It reaches into a full helpdesk with live chat and a shared inbox, a help centre with AI search and translation, NPS and CSAT surveys and outbound email. Good fit for a team that wants one vendor for several jobs, and SOC 2 Type II with EU hosting if procurement asks. Two things to know: it is priced per seat, so two people is $696 a year, and removing their branding is a $69 a month add-on that only exists on the $59 per seat plan or above.
Nolt, $29 a month billed yearly
The simplest of the group, and the most honestly priced for a single product: flat rate, unlimited users, unlimited admins. 22 interface languages out of the box, which nobody else here matches, and deep two-way integrations with Jira, Linear, Asana and the rest. The limit is stark: the entry tier is one board. Five boards means Pro at $69 a month billed yearly, so a studio shipping five things pays $828 a year.
Frill, $22 a month billed yearly
The cheapest headline here, and the one where the headline needs the most reading. Startup caps you at 50 active ideas and one of each survey type. Private boards are a paid add-on until the $136 a month tier, and so is full white labelling. What Frill does genuinely well is surveys embedded in your own product and announcements with scheduling and segmentation, plus triage aids that only matter at volume.
Fider, free
The open source option, AGPL-3.0, actively maintained, and the only free entry on this list worth starting from. You run it: Docker, PostgreSQL and your own mail sender, so about $6 to $12 a month for a small VPS. Voting, roadmap and private boards are all there. Two honest catches. There is no changelog feature at all. And patching is yours: three releases in the three months to July 2026 fixed a critical authentication flaw, then SSRF and XSS, and noticing each one is your job.
Docket, $99 once
Ours, so read this one with the appropriate suspicion. It is the only entry that is bought rather than rented: a GitHub repository you copy into your own account, on your own domain, covering every product you ship with no board cap on any tier. Feedback arrives as Markdown files in that repository, and scheduled jobs draft the replies and write the changelog for you. In exchange you are the one running it, and it assumes you have a coding agent.
Open it and compare.
Which Canny alternative should you choose?
Three questions, and they settle almost every case.
- How many products will this cover? One, and everything here works. More than one, and the caps start biting: Nolt's entry tier is a single board, UserJot's is five, Featurebase's free tier is one.
- Who is going to run it? If the answer is nobody, pay somebody to. A hosted platform is not the worse choice, it is a different trade, and Fider's security releases are a fair warning about the other side of it.
- Is the price going to move? Canny's does, by design: it is priced per tracked user, so the better the board works the more it costs. Everyone else here is flat, and one of them stops.
Frequently asked questions
What is the cheapest Canny alternative?
Is there a free Canny alternative?
Can I take my Canny data with me?
Why is Featurebase more expensive than it looks?
Know what your customers need.
One payment, for every product and update you ever ship.