How do Docket and Frill compare?
| Docket | Frill | |
|---|---|---|
| Entry paid price | $99 once | $22/mo billed yearly |
| Over three years | $99 | $792 |
| Free tier | Never expires | None, 14-day trial |
| Ideas at entry tier | Unlimited | 50 active |
| Private boards | Yours by default | Paid add-on until $136/mo |
| Full white labelling | Included at $99 | Add-on, or the $136/mo tier |
| Priced per | Nothing, one payment | Workspace |
| Teammates | No such thing | Unlimited |
| Where the data lives | Your own repository | Their servers |
| Built-in surveys | No | Yes |
Frill's figures read from frill.co/pricing on 23 August 2026, with the yearly column read in a browser because the toggle renders client-side. Their add-on prices are not published, and no board count appears anywhere on the page, so neither is stated here.
Read the entry tier twice
$22 a month billed yearly is the cheapest headline in this category and Frill deserves credit for it. What that tier includes is where the care is needed.
Fifty active ideas. That is the Startup cap, and a feedback board that works will pass it inside a year. Unlimited ideas means Business at $44 a month billed yearly, which is $528 a year.
Privacy is an add-on. Keeping a board private, pre-approving ideas and users, invite-only access: all sold as a separate Privacy add-on on Startup and Business, and only included from Growth at $136 a month. The add-on price is not published anywhere on their pricing page, so nobody can tell you what it costs without asking.
Frill do tick "remove tagline" on all four tiers, which is fairer than most. Full white labelling, meaning the tagline, the favicon and email from your own domain, is a separate add-on listed as included at Growth.
What Docket is
Docket arrives as a GitHub repository you copy into your own account. It gives you a feedback board, a public roadmap, a changelog, an FAQ and a testimonials wall, on your own domain, for as many products as you ship. Every item a customer submits is written into your repository as a Markdown file, so there is no database and nothing to be billed for by the row.
The part that is genuinely different is the agentic side: scheduled jobs draft the first reply in your voice, write the changelog from what you actually shipped, and tell everybody who voted for something when it lands. You approve; it sends.
What Frill is
Frill is a feedback board with two things around it that most of this category does not have. The first is surveys: NPS, CSAT, quick polls, idea polls and open feedback, embedded inside your own product rather than sent as a link. The second is announcements, which is their changelog with scheduling, boosting, segmentation, translations and an embeddable widget.
It also carries the triage tools that only start to matter at volume: similar-idea detection, smart merge, a priority matrix with custom factors, and voting on a customer's behalf. There is a one-click Canny importer. Unlimited teammates and unlimited tracked users on every tier, which is the right pricing shape.
The boards above, live.
Where Docket wins
- No cap on ideas. Fifty is a number you will pass, and passing it costs $528 a year instead of $264.
- Private without an add-on. A repository is private until you publish it. At Frill, privacy is a line item whose price is not published.
- A free tier that exists. Frill has none, only a fourteen-day trial.
- It stops costing money. $99 against $792 over three years at the entry tier, and considerably more if you needed privacy or unlimited ideas.
- It writes for you. Frill schedules the announcement. Docket writes it, from what you actually shipped.
Where Frill is the better buy
- Surveys inside your product. NPS and CSAT where the customer already is, rather than in an email they will not open. Nothing self-hosted here comes with that.
- Announcements done properly. Scheduling, boosting, segmentation and translation, with a widget. It is a more complete changelog than most tools ship.
- Triage for a busy board. Smart merge, similar-idea detection and a priority matrix are worth real money once you have hundreds of open requests.
- The lowest hosted price here. If fifty ideas genuinely covers you and you do not need privacy, $22 a month is the cheapest way to have somebody else run it.
- Unlimited teammates. No seat charge at any tier, which is more than Featurebase can say.
Is there a free version of Frill?
Frill does not have a free tier. Fourteen days, no card required, then it stops.
Docket's free edition never expires: one board on your own domain, unlimited ideas, unlimited users, and no automation.
So which should you pick?
Pick Frill if the surveys are the reason you are buying. Embedded NPS and CSAT alongside a feedback board is a genuinely good combination and it is the thing Frill does that nobody else here does as well.
Pick Docket if you want the board itself to be uncapped, private by default and paid for once.
Frequently asked questions
How much does Frill cost?
What is the 50 idea limit?
Are private boards included?
How many boards does Frill allow?
Know what your customers need.
One payment, for every product and update you ever ship.