UserVoice pricing

UserVoice publishes no price anywhere on its website. There is no plan list, no published number and no free tier. The only way to see a number is to book a demo, and even the 30-day trial is only available that way. Productboard, Canny.io, Nolt.io and several others in this category publish theirs; UserVoice does not.

Checked 22 August 2026, against UserVoice's own site and FAQ.

What does UserVoice cost?

Every other row in that table came from a public pricing page. UserVoice's did not, because it does not have one.

What does UserVoice say determines the price?

Its own pricing page is specific about the shape of the bill even without a number attached to it: pricing is "based on feedback volume, tools leveraged and the integrations you connect, never by seat." That last part is worth taking seriously rather than dismissing as sales copy. A genuine commitment to never charging by seat means a large organisation is not taxed for letting everyone participate, the same underlying idea Productboard applies with its maker and contributor split, just without a published number attached to it here.

Aha! Ideas, for comparison, lists a "Starts at $39 a user a month" figure on its own pricing page, which is a floor rather than a fixed price and still scales with headcount. UserVoice's stated model does not scale that way at all. The trade is that nobody outside a sales call knows what it actually comes to.

What should you have ready before the call?

Given what UserVoice says its own pricing runs on, a buyer walking into the demo is better prepared with three things worked out in advance:

• A rough figure for feedback volume: how many posts, votes, comments or users the workspace generates in a typical month, since that is one of the three inputs UserVoice names.
• A list of the tools currently in use for support or feedback, since "tools leveraged" is named as a second input.
• A list of the specific integrations that would need connecting, since "the integrations you connect" is the third.

None of that guarantees a number in advance, but it means the first call is spent giving UserVoice the inputs it says it prices on, rather than discovering what those inputs are for the first time on the call itself.

Is a quote-only vendor expensive?

Not necessarily, and that is the more useful way to frame it than assuming the worst. A vendor that will not publish a price is not automatically pricier than one that will; it is unpredictable, which is a different problem with a different fix. The fix is walking in with comparable numbers already in hand, which is what the table above is for: Productboard at $19 a maker a month billed yearly, Nolt.io at $29 a month billed yearly, Canny.io at $79 a month billed yearly at 100 tracked users. None of those figures will match UserVoice's quote exactly, since the pricing basis is different, but they give a buyer a real number to react against instead of walking in blind.

UserVoice's own site runs a comparison hub at uservoice.com/alternatives, with dedicated pages against Pendo, Featurebase, Productboard, Canny.io, Aha!, Frill.co and Savio. It is a genuine piece of content, and it is also the closest thing to a hint about who UserVoice considers its competition, useful context for the call even though none of those pages carry a UserVoice number either. UserVoice's own compliance credentials, SOC 2 Type II and PCI-DSS, are also worth having noted before the call if a security review is part of the buying process.

Does the acquisition change anything?

UserVoice was acquired by Curious, announced 13 November 2025, and its site footer now reads "A Curious Company." That is a fact worth knowing before a demo call, not a verdict on the product: an acquired vendor can mean a roadmap in flux, a pricing model under review, or simply new ownership with no visible change at all. It is reasonable to ask directly on the call whether the acquisition has changed pricing, packaging or support commitments, since nothing about it is published anywhere else.

Where does Docket sit against this?

Nowhere near the same scale, and this page will not pretend otherwise. UserVoice is built for organisations with real feedback volume across multiple tools and integrations, with a sales and success team to match. Docket has no volume-based pricing, no integrations layer and no sales call, because it is a support centre for a single product team to run themselves, not a feedback platform for an enterprise workflow.

What Docket does offer is the one thing a quote-only vendor structurally cannot: a number on the page. $99 once, for every product a team runs, with nothing billed again after. For a team that needs UserVoice's depth, volume handling and integration reach, that is not a fair swap. For a team that mainly wants a public board, a roadmap and a changelog without booking a call to find out what it costs, it is worth knowing the number exists before you dial in.

For the full picture across every vendor in this category, see what feedback tools actually cost. For self-hosted options that publish a real cost instead of a quote, see open source UserVoice alternatives, and for more on how "never by seat" compares with per-tracked-user and per-workspace pricing, see per-seat, per-tracked-user, per-workspace.

Frequently asked questions