Open source UserVoice alternatives

UserVoice publishes no price anywhere on its site. Four maintained open source projects, Fider, LogChimp, Quackback and ClearFlask, cover the collection-and-roadmap board UserVoice is built around, at no licence cost. None of them replace UserVoice's enterprise integrations or its volume-based support model, and for a buyer who cannot get a number out of UserVoice without booking a demo, that gap is worth knowing before the call.

Prices and project states checked 22 August 2026, against UserVoice's own pricing page and each project's repository.

How much does UserVoice actually cost?

Nobody outside UserVoice's sales team seems to know, and that is the vendor's own position, not a gap in our research. Their pricing page states plainly that cost is "based on feedback volume, tools leveraged and the integrations you connect, never by seat", and the only way to start a trial is to book a demo first. There is no self-serve signup, no published starting price, and no tier table of the kind almost every other tool in this category runs. If a published number matters to your shortlist, UserVoice removes itself from it by design, whatever else it does well.

Worth knowing before that call: UserVoice was acquired by Curious, announced 13 November 2025, and the site footer now reads "A Curious Company". That does not tell you what it costs, but it is a recent ownership change worth factoring into any long-term commitment.

What does UserVoice do that a feature request board does not?

UserVoice carries SOC 2 Type II and PCI-DSS certification, which matters if procurement is part of the decision, and no open source project below can offer either. It also runs a genuine comparison hub of its own, at uservoice.com/alternatives, with dedicated pages against Pendo, Featurebase, Productboard, Canny.io, Aha, Frill.co and Savio, more competitive content than most vendors in this category publish. A buyer choosing UserVoice specifically for compliance certification or integration depth will not find a substitute here.

Which open source projects cover the request-and-roadmap piece?

Fider is the most established of the four: 4,476 GitHub stars, 842 forks, last pushed 9 August 2026. Docker, PostgreSQL 12 or later, and your own SMTP or SES for outbound mail, in exchange for a public roadmap, voting and private boards, though there is no changelog feature to close the loop once something ships. Its own site, getfider.com, now redirects to fider.io, a commercial hosted product run by Northern App Labs Ltd, and the docs lead with that cloud instance as "the easiest way to get started". Self-hosting still works, but patching it is on you: three releases across three months, v0.35.0 through v0.36.1, fixed a critical authentication vulnerability plus SSRF and XSS problems. Fider also briefly moved moderation and SEO indexing behind a paywall, then reversed it a month later, saying the attempt at an open core model "was aborted, and we moved back to making everything FULLY open source." Its pricing page still shows two figures for the same tier, $25 on the card and $49 in the FAQ, so check directly.

LogChimp is open core in a way that undercuts the pitch: the free self-hosted version gives you posts, customers, one admin role and a custom domain, but boards, roadmaps and comments, the actual feedback-board functionality, sit behind a $24-a-month Pro tier billed yearly, even on the build you host yourself.

Quackback, at 237 stars, is the newest of the four and the only one arguing its cost case directly in public: "$10 to $20 a month" on a small VPS for a small team, "$50 to $100" for a larger one, against SaaS pricing it frames as "$29 to $999-plus a month". It is too new to have a maintenance track record worth judging yet, so weigh that framing as marketing rather than evidence.

ClearFlask is Apache-2.0 licensed, actively maintained and last pushed 5 August 2026, but a small project at 448 stars.

Astuto is dead, and worth naming explicitly because it still shows up on outdated roundup lists. Its repository was archived read-only on 8 February 2026, the maintainer's own end-of-life notice points people at Fider instead, and its hosted service closed after under a year running. Do not recommend it, and treat any list that still does as stale.

Is GitHub Issues a real alternative here too?

It is worth a mention: free on a public repository, with strong threaded discussion, reply-by-email, full-text search, and a request that can link directly to the commit that resolved it. But it needs a GitHub account to post, which most consumer-product users do not have, its interface is a bug tracker rather than a voting board, reactions are not votes a stakeholder can read at a glance, and there is no changelog, testimonials or email capture. Every request filed there is also public and permanently indexed against your product name. For a company already living in GitHub, it is a real zero-cost option. For a customer-facing board, it usually is not.

For the fuller picture of what self-hosting actually costs in hours and infrastructure, see self-hosting a feature request board, and every open source project gets its own longer comparison on the open source roundup. Both sit under the wider feature request tools guide.

How should you actually decide?

If SOC 2 Type II, PCI-DSS or UserVoice's specific integrations are the reason it is on your shortlist, stay with UserVoice and get the number from a sales call, because nothing here replaces that layer. Just budget the time a demo-gated pricing model costs against a vendor that publishes its price on the page.

If what actually drew you to UserVoice is a public feedback board, a place for users to post and vote on requests and see what shipped, the open source projects above cover that job without a licence fee, and Fider is the most capable of them if you are comfortable running Docker and PostgreSQL yourself. Docket sits in the same self-hosted category on a different trade: a one-time $99 for Pro or $249 for Studio, static files plus two endpoints, nothing to run day to day. It does not carry UserVoice's certifications or integration list either. It is a feedback board, not a UserVoice replacement, and the honest comparison is against the other boards here, not against UserVoice's full feature set.

Frequently asked questions