Ridgeway

Roadmap

What is planned and in progress, app by app

All Apps

Under Consideration

0
Nothing here yet

Planned

10

Treeline Warnings

I lose about twenty minutes a session realising Andromeda has gone behind the oaks. The app knows my location and the altitude, so it could just tell me.

PallasFeature

Retention per Depot

Our German depot has to delete route data after 90 days. The UK one keeps it two years for insurance. One account-wide setting means one of them is always wrong, and it's usually…

CorvidFeature

Upload Stops in Bulk

We push about 3,000 stops each morning, one call each, and it takes nine minutes. A single call with the lot would take seconds.

Corvid APIFeature

A Test Clock

We bill monthly and cannot test a renewal without waiting a month or faking our own dates, which means the retry path has never been tested end to end. That is the path that…

Larkspur APIFeature

Sandbox With Data

The sandbox is empty, so testing anything real means creating fifty depots and three hundred stops by hand every time we reset it.

Corvid APIFeature

Alerts on Failures

Our failure rate went from 2% to 11% for most of a Thursday and we found out on the Friday from a customer. The number was on the dashboard the whole time and nobody was looking…

LarkspurFeature

A Waiting List

Our Saturday pottery class fills in about four minutes and then twenty people email me asking to be told if somebody drops out. I keep that list in a notebook.

KilnFeature

Larger Type Setting

Browser zoom breaks the payments layout past about 150%, which is where several of our older customers sit. They end up ringing the branch instead.

Halden OnlineFeature

Door List on Phones

Our door staff use a laptop on a stool because the scanning view assumes a big screen. In a 120-capacity room that is most of a table gone.

FenFeature

Round Up Savings

Every challenger bank does this and it is the single most common thing our customers ask for in branch. Round each card payment to the nearest pound and move the difference into a…

HaldenFeature

In Progress

7

Seat Map on Phones

Four fifths of our tickets are bought on a phone and the seat map is built for a desktop. People pinch and drag for a minute and then ring us to book instead, which rather defeats…

FenFeature

Double Bookings

Twice this month now. Both get a confirmation, both turn up, one goes home.

KilnBug

Webhook Retry Storm

A 3-second response gets six retries inside a minute, which turns a slow endpoint into a dead one.

Larkspur APIBug

Queue When Offline

Drivers are in yards and loading bays with no signal at all. A signed sheet with no bars is just gone, so they photograph it on their own phones and type it in again later.

Corvid DriverFeature

Set Up a Term

We run eight-week courses. At the moment that means creating eight separate classes and hoping I have not fat-fingered a date, and if a student wants the whole course they book…

KilnFeature

Face ID on Payments

Our fraud team want a second check on payments over £500. At the moment Face ID happens once when the app opens, so a payment twenty minutes later needs nothing at all. Our…

HaldenFeature

Plan by Weather

I set a target list on Sunday for the week. By Wednesday the forecast has changed and half of it is pointless, so I redo it by hand every night.

PallasFeature

Shipped

3

Replay a Webhook

Our endpoint was down for about forty minutes during a deploy. Those events are simply gone and we had to reconcile by hand against a CSV.

Larkspur APIFeature

Focus Between Frames

Temperature drops through the night and the focus drifts with it. By the last hour everything is soft and the frames are wasted.

PallasFeature

Statements as PDF

Customers need a stamped PDF for a mortgage application or a visa. At the moment they ring us and we post one, which takes four days and costs us about £6 a time.

HaldenFeature