Testimonials
Kind words from the people using them
“Our drivers had started photographing paperwork on their own phones because the app could not be trusted without signal. That has stopped completely since the offline queue landed.”
“What convinced our board was the public roadmap. They could see what was coming, and what had been declined and why. That said more about how decisions get made here than any pitch did.”
“The optimiser is the reason we bought it and it has got noticeably faster this year. Four stars because the reporting still needs a spreadsheet for anything beyond the standard views.”
“We asked for a re-authentication threshold our own team could change without waiting for a release, and that is exactly what was built. It has already been moved twice this quarter.”
“Reported something on a Sunday evening and had a reply before I had closed the laptop. It was fixed that week.”
“Reported something on a Sunday evening and had a reply before I had closed the laptop. It was fixed that week.”
“Reported something on a Sunday evening and had a reply before I had closed the laptop. It was fixed that week.”
“I reported that my sequences were stopping overnight and got a reply that explained exactly why, then a fix that also made interrupted runs resume. I had not asked for the second part.”
“The eighteen-month version policy is written down and has been honoured every time, which is not something we can say about most of the APIs we depend on. Four stars because the sandbox is still empty until you build it yourself.”
“They found a real reconciliation error, fixed it, and then showed the arithmetic on the screen so it could not happen quietly again. Four stars because the daily chart still buckets on the wrong midnight for our timezone, which we work around.”
“Postal statement requests are down by about four fifths since the PDF release, which is a real number off our cost line. Four stars only because the business banking side is behind the personal app, and our commercial customers notice.”
“They turned down dynamic pricing and told me exactly why, which I did not enjoy reading and have come round to. Four stars because refunds still do not release the seat properly and that has cost us walk-ups twice.”
“The booking side is genuinely good and my students find it easy. Three stars for now because the double booking problem cost me two classes before it was picked up, and I am still sending cancellation messages by hand.”
“Best mount control I have used on a Mac, and the refocus on temperature saved most of a night for me last month. Four stars because meridian flips still lose the target for a few minutes, which is the one thing left that costs me frames.”