HaldeniOS
Everyday banking, on your phone.
Bugs
View AllCard Freeze LagFour customers so far, all on an iPhone 11 or older. First tap animates but the card stays active until they tap it again.Under Review
Search Misses PayeesSearching a payee by their reference finds nothing. It only matches the name, which is the half customers are least likely to remember for a utility company.Under Review
Features
View AllFace ID on PaymentsOur fraud team want a second check on payments over £500. At the moment Face ID happens once when the app opens, so a payment twenty minutes later needs nothing at all. Our…In Progress
Round Up SavingsEvery challenger bank does this and it is the single most common thing our customers ask for in branch. Round each card payment to the nearest pound and move the difference into a…Planned
Roadmap
View AllFace ID on PaymentsOur fraud team want a second check on payments over £500. At the moment Face ID happens once when the app opens, so a payment twenty minutes later needs nothing at all. Our…In Progress
Round Up SavingsEvery challenger bank does this and it is the single most common thing our customers ask for in branch. Round each card payment to the nearest pound and move the difference into a…Planned
Changelog
View AllDates You Can TrustDates recalculate when the app returns to the foreground, not only on a cold start Faster first paint on the accounts list Clearer wording on the standing order screenv4.8.2Aug 8
Balances That Keep UpBalance and transactions refresh together, so they can no longer disagree Pending amounts are shown under the balance rather than left out Payments confirm in about half the time on a mobile connectionv4.8.0Jul 28
Statements On DemandDownload any month as a stamped PDF, or a whole year in one file Search your transactions by amount as well as by name Larger type throughout, and full support for the system text sizev4.7.0Jun 26
FAQ
View AllIs my money safe if I lose my phone?Yes. Nothing is stored on the device that can move money on its own, and you can freeze…Why do I have to sign in again to pay someone new?Because a first payment to a new payee is where almost all fraud happens. The extra check…A payment has left my account but not arrivedMost payments arrive within seconds, but a first payment to a new payee can be held for up…Can I use the app on more than one phone?Yes, on up to three devices, each registered separately with its own Face ID or passcode.…
Testimonials
View All“What convinced our board was the public roadmap. They could see what was coming, and what had been declined and why. That said more about how decisions get made here than any pitch did.”
Head of DigitalJul 2026🇬🇧
“Postal statement requests are down by about four fifths since the PDF release, which is a real number off our cost line. Four stars only because the business banking side is behind the personal app, and our commercial customers notice.”
Head of Customer OperationsJul 2026🇬🇧