Pay once. Own it forever.

A support centre you run yourself: bug reports, feature requests, a public roadmap, a changelog, an FAQ and testimonials, on your own domain. Underneath it is your own copy of the whole thing, and a site built from it. No database, and no account with us.

Whatever you build. Docket is a website, so anything that can hold a link reaches it: a Mac or Windows Help menu, an iOS or Android Settings screen, an App Store page, a README. Web products can also carry the widget.

About thirty minutes of your attention. You give your agent one line, answer a handful of questions, click the few buttons it points you to, and it does the rest.

Wherever you already deploy. It is a static site and two small endpoints, so Vercel, Netlify, Cloudflare and Deno Deploy all run it, and the setup guide covers each.

Yes, and that is the normal way to run it. It sits on a subdomain of yours, under your brand, with nothing of ours on the page on Pro and Studio.

No. There is nothing to sign up for and no password to forget. An email address is optional, and it is only ever used to keep them posted about what they sent.

A hidden field bots fill in, an origin check that turns away other websites, and a rate limit. The AI replies are capped per day as well, so a bad night costs you nothing.

Your agent writes the first acknowledgment, usually within half an hour. After that they see the status change on the board, and anyone who asked to hear is told the day it ships.

Never. They are encrypted before they are written, so an address cannot be read out of your repository or its history, and none of them appear on a page.

Pro and Studio include a widget that drops into your own pages, so someone can file a report without leaving what they were doing. The board itself stays a normal website, so a link works from anywhere.

Boards are public today, and there is no privacy setting to turn on. You hold the code though, so putting a board behind your own gate is a change you can make and keep, which is not an option on a hosted tool at any price.

Not today. A post is a commit, so it appears as soon as it is made. You can delete or edit anything at any time, and because it is your repository that is an ordinary change rather than a support request to us. Testimonials are the exception: those are held until you approve them.

Not today. Reports are text. If you want file uploads, that is a feature you can build on top rather than one you have to wait for us to ship.

You change it. It is your repository and your code, so a missing feature is work you can schedule rather than a request in someone else's queue.

Docket has its own support centre, where we answer within the hour. Email reaches us at support@theodorehq.com and we answer within one working day.

Not for the free edition, which installs by hand and runs every board. The paid editions hand the running of it to whichever agent you already use.

Claude Code, Codex, Cursor and anything else that can read a repository and follow a set of instructions inside it.

No, and there will not be. The data already sits in the repository your agent has open, so there is nothing for a server to serve.

Two endpoints, one to submit and one to vote, both same-origin so they serve your own pages rather than other people's sites. There is no read API and nothing to authenticate against, because your agent already has everything in front of it.

Very little. It reads a handful of small files and writes a few more, and it only runs when you ask it to or when you ship a release.

Nothing happens. It is one payment, the code is already in your repository, and it does not check a licence or depend on us, so it keeps running whatever becomes of us.

Yours. Your domain, your colour and your typography, with no vendor badge on a page your customers think belongs to you. The free edition carries a small Docket badge in the footer; the paid editions carry nothing of ours.

Yes. You own the code, so the colours, the boards, the statuses and what happens when something arrives are all yours to move.

There is no importer for Canny, UserJot or Featurebase. Everything in Docket is already yours and in a form anything can read, so the practical route is to ask your coding agent to move it across for you, which is the kind of job it is good at.

Nothing stops working. The site is yours, the code is yours and it builds from your own repository, so it keeps running whether or not we do. The update check simply finds nothing and carries on.

No. There are no seats, no tracked users and no per-board pricing, so the price is the same whether ten people or ten thousand use your board, and the same as your team grows.

Every board, your own domain and the whole design system. What the paid editions add is the work being done for you rather than by you.

All of them. Every edition is unlimited on products, because charging per board is charging you for shipping more.

No. On Pro and Studio every update arrives as a pull request against your repository, and you take it when you want it. On Free, new releases are free too, and you bring them in yourself.

If Docket isn't right for you, email support@theodorehq.com within 14 days of buying and we'll refund you in full. Refunds are issued by Polar, who is the seller, and your statutory rights under the Consumer Rights Act 2015 are unaffected.