Vercel's own fair use guidelines say the free Hobby plan is for non-commercial personal use only, so a company support site does not belong there without upgrading. Netlify says its free plan can be used commercially, but only in staff forum replies. Cloudflare Pages' terms do not raise the question either way.
Checked 22 August 2026, against each vendor's own pricing, docs or terms pages, and worth checking again yourself before you commit, since these things move.
This page is one part of a larger guide. For the whole subject in one place, see self-hosting a feature request board.
Which of the three actually forbids a commercial support site?
Only one of them does, in writing, and it is the one most people assume is safest.
| Host | Commercial use on the free plan | Source |
|---|---|---|
| Vercel Hobby | Not permitted | Vercel's own fair use guidelines page |
| Netlify Free | Permitted | Two staff replies in Netlify's own support forum, 2021 and January 2024 |
| Cloudflare Pages | No restriction found | Their service-specific terms, checked directly, nothing on the point |
Those are three different kinds of evidence, not three versions of the same answer.
What does Vercel's own wording actually say?
Vercel's fair use guidelines state it plainly: "Hobby teams are restricted to non-commercial personal use only. All commercial usage of the platform requires either a Pro or Enterprise plan." The page then defines commercial usage broadly: "any Deployment that is used for the purpose of financial gain of anyone involved in any part of the production of the project, including a paid employee or consultant writing the code." It goes on to count affiliate linking as a site's primary purpose, or carrying an ad platform, as commercial use too, while stating that asking for donations does not.
A support centre for a paid product, built by a paid employee or contractor, is squarely inside that definition. If your support site sits on a Vercel Hobby team today and exists to support something you sell, the free tier is against Vercel's own terms as written, and moving to Pro or Enterprise is the compliant path, not an optional upgrade.
Where does Netlify's "it's fine" actually come from?
Nowhere official, which is worth saying plainly. Two Netlify staff members have said in their own support forum that the free plan may be used commercially, one reply from 2021 and one from January 2024. That is a real, on-the-record statement from people who work there, and it has held for years without being walked back. But it is not the same as a line in the pricing page, the terms of service, or an acceptable use policy, and none of those three documents currently says it. Netlify's acceptable use policy does separately forbid reselling Netlify itself as a hosting product, a different restriction aimed at a different problem.
Treat the forum answer as the best evidence available, not as settled law. If a support site is central to how you make money, a screenshot of a staff forum reply is not the paper trail most businesses would want to lean on indefinitely.
Does Cloudflare Pages actually permit commercial use, or does it just not forbid it?
The second one, and the difference matters. Both of Cloudflare's service-specific terms, the developer platform terms and the application services terms, were checked directly, and neither raises commercial use on the free tier as a restriction. That is a genuine absence of a prohibition, not a written permission you could point to if the question were ever raised. Nobody has said yes. Nobody has said no either.
For a support site, that is a different position from Vercel's explicit no, and arguably more comfortable than Netlify's forum-only yes, since there is nothing on record that would need reversing later. Still worth rereading Cloudflare's terms yourself before relying on it, given how often platform terms change.
How much do the free tiers actually allow?
Commercial permission is one question; whether the free tier can carry real traffic is another.
| Service | Free allowance |
|---|---|
| Cloudflare Pages | 500 builds a month, 1 concurrent build, 20,000 files, 25 MiB max file size, 100 custom domains per project, 100 projects. No bandwidth cap is documented. |
| Cloudflare Workers, which Pages Functions bill against | 100,000 requests a day, 10ms CPU time per invocation, and Cloudflare states no additional charges for data transfer or bandwidth. |
| Netlify Free | A credit model, not a flat gigabyte number: 300 credits a month, spent at 20 credits per GB of bandwidth, 15 credits per production deploy, 2 credits per 10,000 requests, and 10 credits per GB-hour of compute. Roughly 15 GB of bandwidth if the whole allowance goes on nothing else. |
| Vercel Hobby | 100 GB fast data transfer, 10 GB origin transfer, 4 CPU-hours, 1 million function invocations, 1 seat. |
Cloudflare Pages is the only one with no documented bandwidth ceiling, a real advantage for a support site that might get linked from somewhere busy on a bad day. Netlify's credit model turns one number into four separate meters drawing from the same pool, so a deploy-heavy workflow eats into the same allowance as visitor traffic. Vercel's 100 GB is a fixed, published figure with no ambiguity about what counts against it.
Is Netlify's old "100 GB bandwidth" figure still accurate?
No, worth flagging since the old number is everywhere. Netlify has moved to the credit model above, and posts, forum threads and comparison pages still quoting figures in the shape of "100 GB bandwidth and 300 build minutes" describe a plan that no longer exists for a new signup. If pricing this out from an older article, check Netlify's current pricing page directly.
One payment, no subscription, unlimited products.
So which one should a support site actually use?
That depends on whether "free" needs to survive a legal reading or just needs to run. If a support site exists to help sell something, Vercel Hobby is the one option here that its own operator says not to use for that, in writing, so either pay for Vercel or pick one of the other two. Between Netlify and Cloudflare Pages, Netlify has an operator's own staff on record saying commercial use is fine, while Cloudflare simply never raises the question, which some readers will find reassuring and others unsatisfying. Either way, the deciding factor comes down to the published limits above and how the site is deployed day to day: see static site or server for that half of the decision, and what a self-hosted support centre costs for how hosting fits the wider bill.
Frequently asked questions
Can I run a company support site on Vercel's free Hobby plan?
Not according to Vercel's own fair use guidelines, which restrict Hobby to non-commercial personal use and define commercial use to include any deployment worked on by a paid employee or consultant. A support site for something you sell falls inside that definition, so the compliant path is a Pro or Enterprise plan, not Hobby.
Is Netlify's free plan definitely fine for commercial use?
Netlify staff have said so twice in their own support forum, in 2021 and again in January 2024, but neither statement appears on a pricing page, terms page or acceptable use policy. Treat it as the best available answer, not a documented guarantee, and reread Netlify's current terms before relying on it.
Does Cloudflare Pages allow commercial use on its free plan?
Its service-specific terms do not restrict commercial use, but they do not explicitly permit it either. That is an absence of a prohibition rather than a written permission, a different and arguably more comfortable position than either Vercel's explicit no or Netlify's forum-only yes.
Are Netlify's free tier limits still "100 GB bandwidth and 300 build minutes"?
No. Netlify has moved to a credit-based model: 300 credits a month, spent across bandwidth, deploys, requests and compute at different rates. The old flat figures are still widely repeated online but describe a plan that no longer applies to a new signup.
Which of the three is the best fit for a self-hosted support site?
If the site supports something you sell, rule out Vercel Hobby, since Vercel's own terms say not to use it that way. Between Netlify and Cloudflare Pages, it comes down to how comfortable you are with Netlify's forum-only permission versus Cloudflare's silence, and to which published limits actually match how the site will be used.