Featurebase charges per seat, from $29 a seat a month billed yearly. One person is $348 a year, two is $696, three is $1,044, and that is before Featurebase's per-resolution charge for AI answers and the $69-a-month add-on to remove the badge, which only unlocks on Professional or Enterprise. Here is what the bill actually does as a team grows, and what it buys.
How does Featurebase's per-seat price scale with a team?
Featurebase's own free plan is capped at 1 seat and 1 board. The entry paid tier is $29 a seat a month billed yearly, and the paid tiers unlock 5 boards. The number that changes is the seat count, and it changes the bill directly, not the feature set.
| Team | Per year, billed yearly |
|---|---|
| Docket, any team size | $99, once |
| Featurebase, 1 seat | $348 |
| Featurebase, 2 seats | $696 |
| Featurebase, 3 seats | $1,044 |
Checked 20 August 2026, against Featurebase's own pricing page.
Over three years that is $1,044 for a single seat and $3,132 for three, before anything else on this page. A one-person side project and a five-person support team are not paying the same tool a similar amount; they are paying a multiplier of headcount, and the multiplier does not go down as the team grows. Adding a fourth or fifth agent to handle a busy quarter is a straightforward decision on most tools in this category. On Featurebase it is a permanent addition to the base bill, since nothing about the per-seat rate falls as the team gets bigger.
What does Featurebase charge for AI?
On top of the per-seat fee, Featurebase bills separately for AI resolutions, conversations its AI handles without a human. That is a real, ongoing cost that scales with usage rather than with seats, which is a different kind of variable bill sitting underneath the one above it. A team that leans on the AI to close a high volume of routine requests is paying for that success in a way the seat price alone does not show. The rate is published: $0.49 per AI resolution, printed against Growth, Professional and Enterprise on Featurebase's own pricing page, re-read there on 23 August 2026. Budget for it as a second, usage-based line rather than a flat add-on, because the total depends entirely on how many conversations the AI closes in a month.
How much does removing the Featurebase badge cost?
This is the most expensive single line in the category. Featurebase charges $69 a month to remove its badge, and that add-on is only purchasable on Professional, at $59 a seat a month, or on Enterprise. Badge removal alone is therefore $828 a year, on top of whatever the seats already cost.
Put together, a three-person team on Professional that wants an unbranded board is paying seat fees, the AI resolution charge, and $828 a year for the badge alone, before anything else in the suite gets used. Most tools in this category either include badge removal on their entry tier or price it as a small monthly add-on; Featurebase gates it behind a specific tier and then prices it above what several whole competing subscriptions cost in a year.
Who qualifies for Featurebase's startup discount?
Featurebase runs an 86 per cent off startup programme. It is aimed at companies under two years old with fewer than six staff. If that describes the team, the per-seat maths above changes substantially, and it is worth checking eligibility before assuming the full price applies. It is also worth checking whether the discount applies to the badge removal add-on and the AI resolution charge, or only to the seat price, since Featurebase's own page is the only place that answer is confirmed.
What does Featurebase do better than a plain feature request board?
This is where the fairness has to hold. Featurebase is not really a feature request board with a price tag attached, it is a full helpdesk suite: live chat and an omnichannel inbox, a help centre with AI search and multilingual AI translation, NPS and CSAT surveys, changelog widgets, and outbound email, all in the same product. It carries SOC 2 Type II, EU hosting in the Netherlands and Germany, and SCIM, which are compliance and enterprise-procurement checkboxes a plain board rarely bothers with.
Each of those is a separate tool somewhere else in the market: a live chat and inbox product, a help centre with AI search, a survey tool for NPS and CSAT, an email sender. Buying five of those separately, each with its own bill and its own login, has a real cost too, one this page is not pricing. A team that actually runs its whole support operation through Featurebase, chat, help centre, surveys and roadmap all at once, is not overpaying for what it uses; it is likely paying less than assembling the same stack from five vendors. The per-seat and badge costs above are the price of that suite, not the price of a board. The question is not whether Featurebase is expensive, it is whether the team buying it needs the suite or only the board.
One payment, no subscription, unlimited products.
Is Featurebase worth it?
If the team is one or two people who want a feature request board, a roadmap and a changelog, the per-seat model means the bill grows every time someone joins, and the badge costs more than most of the standalone tools in this category charge in total. If the team runs its support operation through Featurebase already and the AI resolution volume and headcount are known quantities, the suite is priced for what it does, and the 86 per cent startup discount may make it cheaper than anything else here.
For the full picture across every vendor in this category, including where a one-time price beats a per-seat one, see what feedback tools actually cost.
Frequently asked questions
How much does Featurebase cost for a 3-person team?
$1,044 a year on the entry paid tier, billed yearly at $29 a seat a month, before the $0.49 charge per AI resolution and before badge removal. That is three times what a single seat costs, because Featurebase bills per seat rather than per workspace, and the bill rises every time the team adds a person, not just at renewal.
Does the price include removing the Featurebase badge?
No. Badge removal is a separate $69-a-month add-on, purchasable only on Professional, at $59 a seat a month, or on Enterprise. That works out to $828 a year just for the badge, on top of whatever the seats already cost, which makes it the single most expensive line item in the category checked for this page.
Is there a free plan?
Featurebase's free plan is capped at 1 seat and 1 board. Paid tiers unlock 5 boards at entry. Anyone running more than one board, or adding a second person to the account, moves onto the per-seat paid pricing described above, starting at $29 a seat a month billed yearly.
Who gets the 86 per cent startup discount?
Companies under two years old with fewer than six staff. It is worth checking eligibility directly with Featurebase before budgeting the full per-seat price, since the discount changes the maths substantially for an early team, and it is not clear from the pricing page whether it also covers the badge removal add-on or the AI resolution charge.
Is Featurebase worth it compared to a single-purpose feature request board?
Depends what the team actually uses. Featurebase bundles a helpdesk, a help centre with AI search and translation, surveys and a changelog alongside the board, backed by SOC 2 Type II and EU hosting. A team using that whole suite is paying for real capability, not just a board with a badge on it. A team that only wants the board is paying suite pricing for a fraction of the suite.