Features
Feature requests across all Ridgeway products
Seat Map on PhonesA venue managerFour fifths of our tickets are bought on a phone and the seat map is built for a desktop. People pinch and drag for a minute and then ring us to book instead, which rather defeats the point.Carmen Ruiz In progress. Rather than shrinking the plan, a phone gets the sections first and the seats within one section second, which is how people choose anyway. The full plan is still there for anyone who wants it.
FenQueue When OfflineDepot managerDrivers are in yards and loading bays with no signal at all. A signed sheet with no bars is just gone, so they photograph it on their own phones and type it in again later.Carmen Ruiz Drivers keeping a second camera roll to work around us is the clearest sign this is broken rather than missing. In progress: sheets queue on the phone and upload when there's signal, with the count on screen so nobody has to take it on trust.
Corvid DriverSet Up a TermA studio ownerWe run eight-week courses. At the moment that means creating eight separate classes and hoping I have not fat-fingered a date, and if a student wants the whole course they book eight times.Ben Ito In progress. You will build the run once and Kiln will generate the dates, skipping any you exclude for a bank holiday. Students book the course as one thing, and a single missed week does not release their place in the rest of it, which is the part that would have caught people out.
KilnFace ID on PaymentsProduct teamOur fraud team want a second check on payments over £500. At the moment Face ID happens once when the app opens, so a payment twenty minutes later needs nothing at all. Our compliance officer has now raised it in two audits.Ada Whitfield The twenty-minute gap is the finding here, not the amount. A session that authenticates once and then stays trusted indefinitely is the thing an auditor objects to, and they're right to. We're scoping a re-auth prompt on the confirmation step with a configurable threshold, so your fraud team can move it without waiting for a release.
HaldenPlan by WeatherAn imagerI set a target list on Sunday for the week. By Wednesday the forecast has changed and half of it is pointless, so I redo it by hand every night.Dmitri Novak In progress. Pallas will re-order your list each evening against cloud cover, moon phase and how high each target actually gets from your site, and tell you what changed and why rather than silently rearranging it. You can pin anything you want left alone.
Pallas
FenQueue When OfflineDepot managerDrivers are in yards and loading bays with no signal at all. A signed sheet with no bars is just gone, so they photograph it on their own phones and type it in again later.Carmen Ruiz Drivers keeping a second camera roll to work around us is the clearest sign this is broken rather than missing. In progress: sheets queue on the phone and upload when there's signal, with the count on screen so nobody has to take it on trust.Corvid DriverSet Up a TermA studio ownerWe run eight-week courses. At the moment that means creating eight separate classes and hoping I have not fat-fingered a date, and if a student wants the whole course they book eight times.Ben Ito In progress. You will build the run once and Kiln will generate the dates, skipping any you exclude for a bank holiday. Students book the course as one thing, and a single missed week does not release their place in the rest of it, which is the part that would have caught people out.KilnFace ID on PaymentsProduct teamOur fraud team want a second check on payments over £500. At the moment Face ID happens once when the app opens, so a payment twenty minutes later needs nothing at all. Our compliance officer has now raised it in two audits.Ada Whitfield The twenty-minute gap is the finding here, not the amount. A session that authenticates once and then stays trusted indefinitely is the thing an auditor objects to, and they're right to. We're scoping a re-auth prompt on the confirmation step with a configurable threshold, so your fraud team can move it without waiting for a release.HaldenPlan by WeatherAn imagerI set a target list on Sunday for the week. By Wednesday the forecast has changed and half of it is pointless, so I redo it by hand every night.Dmitri Novak In progress. Pallas will re-order your list each evening against cloud cover, moon phase and how high each target actually gets from your site, and tell you what changed and why rather than silently rearranging it. You can pin anything you want left alone.Pallas