Fixes

Outlook Attachment Size Limit: What It Is and What to Do

Outlook stops an email at 20 MB to 25 MB on most personal accounts, and at 35 MB by default on a work account unless your administrator changes it. The built-in fix is to send the file as a OneDrive link, which Outlook.com allows up to 2 GB a file.

By The Loop TeamUpdated 23 October 20265 min read

Limits

The limit depends on the kind of account, and it counts the whole email, not only the file. These figures come from Microsoft's own pages, read on 23 October 2026 and checked again on 2 November.

AccountLimitNote
Internet email20 MBWhole email counts
Outlook.com20 or 25 MBPages differ
Exchange Server10 MB defaultAdmin can change
Exchange Online35 MB defaultRange 1 to 150 MB

Microsoft's guide to reducing attachment size gives 20 MB for internet email accounts, naming Outlook.com and Gmail, and 10 MB as the default for Exchange accounts. Its page on sending limits in Outlook.com says 25 MB for a file, with OneDrive attachments up to 2 GB. Those two pages disagree about Outlook.com, so we print both. For work and school accounts, the Exchange Online limits, updated 19 October 2026, give a default of 35 MB to send and 36 MB to receive, and let an administrator set anything from 1 MB to 150 MB.

Some websites give 34 MB for Outlook.com. We found no Microsoft page that says so, so we left it out.

Causes

A file well under the limit can still be refused, for three reasons.

Built-In Fix

Microsoft's fix is to attach a link to the file instead of a copy. All four ways below are from Microsoft's pages on attaching files in Outlook and attaching files in Outlook for Mac.

Outlook on the web and Outlook.com

  1. Create a new message, or reply or forward.
  2. Select Attach file, then OneDrive.
  3. Choose the file and select Next.

New Outlook for Windows

  1. In a new message, select Attach File from the Insert group on the Message tab.
  2. Choose a file under OneDrive. For a file on your computer, choose Browse This PC, select the down arrow beside the attachment and choose Upload to OneDrive.
  3. Use the arrow beside the attachment name to choose who can view or edit it.

Classic Outlook for Windows

  1. On the message tab, select Attach File from the Include group, then Browse Web Locations, then OneDrive.
  2. Select the attachment link, then Manage access, to choose who can open it. You can also set an expiration date.

Outlook for Mac

  1. In a new email, select Attach File.
  2. Choose OneDrive to attach a file from your OneDrive, or choose Browse this Mac and then use the drop-down arrow beside the attachment to pick Upload to OneDrive.

Microsoft says that when you attach a OneDrive link, all recipients can view or edit the same file, and that a business account is set so everyone in your organization can edit it by default. Microsoft's Mac page said support for legacy Outlook for Mac would end in October 2026.

OneDrive is the obvious choice because it is inside Outlook. Microsoft's own page names Dropbox, iCloud and Google Drive as the other popular choices, and the tools below all send a file as a link.

ToolWhat fitsCost, one person
OneDrive2 GB on Outlook.comFree, then $19.99 a year
WeTransfer3 GB free a monthFree, then $84 a year
Dropbox2 GB free storagePlus $119.88 a year
Google Drive15 GB free storageFree, then $19.99 a year
LoopNo maximum promised$49 once, Mac only

These are US dollars for one person, before tax, on the cheapest paid plan. OneDrive's free 5 GB is shared with the rest of your Microsoft account, including Outlook.com attachments, and Microsoft's Outlook.com page allows OneDrive attachments up to 2 GB a file. WeTransfer's free plan allows 10 transfers or 3 GB in any 30 days, and is for non-commercial use. Dropbox Plus is $9.99 a month billed yearly. OneDrive's price is from an archived US copy of 16 October, Google One's from 19 October and Dropbox's from 23 October. WeTransfer's price is from its US prices of 23 October.

Loop

Loop does not make Outlook accept a bigger attachment, and for one file sent once, OneDrive inside Outlook is simpler and free. Loop is a Mac app that turns a file into your own branded link, which you paste into your email. It is worth a look if you send big files often and want a few things OneDrive reserves for subscribers.

Loop costs $49 once, needs a Cloudflare account, runs on macOS 14 or later, and has no Outlook add-in that we found, so you copy the link and paste it into the message. We have not pasted a Loop link into Outlook, so we do not say how it looks there.

Try Loop free for 14 days

Your own branded link, with notes on the exact second. $49 once.

Download for Mac

Raise the Limit

On a work or school account only your administrator can raise it, up to 150 MB. On Windows, Outlook's own cap on an internet account can be changed with a registry setting that Microsoft documents in its guide to this error. It changes only Outlook's cap, and your email service and the person you send to still apply theirs. We found no equivalent for the web or for Outlook for Mac.

Cost

Sending a large file can cost nothing. OneDrive is free up to 5 GB of storage, WeTransfer's free plan covers 3 GB in 30 days and Google gives 15 GB. Paid options start at $19.99 a year for OneDrive with 100 GB or for Google One with 100 GB. Loop is $49, paid once.

Loop's files are stored in your own Cloudflare account, free up to 10 GB. Past that, Cloudflare bills you. Cloudflare's pricing page, updated 30 October 2026, lists $0.015 per GB-month with no data-transfer charge for downloads, so 100 GB stored for a month is about $1.35 in storage after the free 10 GB. Cloudflare may also ask for a card when you switch storage on.

Loop includes a 14-day free trial that starts on first run, and Loop asks for no payment to begin it. During the trial a small "Shared with Loop" badge shows on the pages your clients see, and it goes with a licence.

FAQ

Outlook attachment limit questions, answered.

It depends on the account. Microsoft's pages give 20 MB for internet email accounts such as Gmail in Outlook, 25 MB for Outlook.com on one page, 10 MB as Outlook's default for Exchange accounts, and 35 MB by default for a Microsoft 365 work account, which an administrator can set anywhere from 1 MB to 150 MB. The limit counts the whole email.

The limit counts the email as well as the file, and Microsoft says a message grows by about a third when it is sent outside its own servers. The person you send to also has a limit, such as 25 MB on a personal Gmail account. The lowest limit applies.

Attach it as a OneDrive link instead of a copy. In Outlook on the web select Attach file, then OneDrive. In Outlook for Mac select Attach File, then choose a file from OneDrive.

Microsoft's Outlook.com page says OneDrive attachments can be up to 2 GB, and a file in OneDrive can be up to 250 GB. A free Microsoft account has 5 GB of storage shared with its Outlook.com attachments, so a large file also has to fit in that.

On a work or school account only your administrator can, up to 150 MB. On Windows, Outlook's own cap on an internet account can be changed with a registry setting Microsoft documents, but your email service and the person you send to still apply their limits.

Not for every link. Microsoft says that with Allow editing turned off, people can view, copy or download the file without signing in, and that a link for specific people is only for the people you name. We did not find Microsoft's answer for a link set to recipients of the message.

Loop shows opens and downloads on a Mac, and the time on each page for documents. We did not check what OneDrive shows.

Nothing in OneDrive up to 5 GB of storage, and WeTransfer is free up to 3 GB in 30 days. Paid options start at $19.99 a year for OneDrive with 100 GB and for Google One with 100 GB. Loop is $49 once, plus Cloudflare's storage price after the first 10 GB.

From Microsoft's own pages, read on 23 October 2026 and checked again on 2 November, and each vendor's own US pricing page: the Outlook size guide, Outlook.com sending limits, Exchange Online limits, WeTransfer's plan limits and Cloudflare's storage pricing.

Microsoft's support pages show no visible updated date, and its Exchange Online page was updated on 19 October 2026. OneDrive's price is from an archived US copy of 16 October, Google One's from 19 October and Dropbox's from 23 October. We could not confirm which of Microsoft's two Outlook.com limits the service enforces today. All prices are before tax.

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