Bugs
Open and resolved bugs across all Halden Bank products
Card Freeze LagSupport deskFour customers so far, all on an iPhone 11 or older. First tap animates but the card stays active until they tap it again.Ben Ito A control that animates without doing anything is worse than one that looks dead, because people believe the animation. Testing on the older handsets now.
HaldenSearch Misses PayeesSupport deskSearching a payee by their reference finds nothing. It only matches the name, which is the half customers are least likely to remember for a utility company.Dmitri Novak Fair point that the reference is often the memorable half. Checking what the search actually covers rather than assuming.HaldenFilters Reset on BackSupport deskSet a date range and a category on the statement screen, open a transaction, press back, and both are gone. Reported by three customers this week, all of whom were reconciling something.
Halden Online
HaldenSearch Misses PayeesSupport deskSearching a payee by their reference finds nothing. It only matches the name, which is the half customers are least likely to remember for a utility company.Dmitri Novak Fair point that the reference is often the memorable half. Checking what the search actually covers rather than assuming.HaldenFilters Reset on BackSupport deskSet a date range and a category on the statement screen, open a transaction, press back, and both are gone. Reported by three customers this week, all of whom were reconciling something.Halden Online