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Browser zoom breaks the payments layout past about 150%, which is where several of our older customers sit. They end up ringing the branch instead.
What is planned and in progress, app by app
Browser zoom breaks the payments layout past about 150%, which is where several of our older customers sit. They end up ringing the branch instead.
Every challenger bank does this and it is the single most common thing our customers ask for in branch. Round each card payment to the nearest pound and move the difference into a…
Our fraud team want a second check on payments over £500. At the moment Face ID happens once when the app opens, so a payment twenty minutes later needs nothing at all. Our…
Customers need a stamped PDF for a mortgage application or a visa. At the moment they ring us and we post one, which takes four days and costs us about £6 a time.