Halden OnlineWeb
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Filters Reset on BackSupport deskSet a date range and a category on the statement screen, open a transaction, press back, and both are gone. Reported by three customers this week, all of whom were reconciling something.Signed Out Mid-PaymentSupport deskIf a customer takes more than about eight minutes over a new payee, they are signed out on the confirm step and lose everything they typed. Older customers hit this constantly because they check the account number against a letter twice.Carmen Ruiz A timeout that punishes people for being careful with an account number has it exactly backwards. On it.