Yes. Nothing is stored on the device that can move money on its own, and you can freeze every card from any browser by signing in to Halden Online.
If you cannot get to a browser, the 24-hour number in your welcome pack freezes everything in about a minute.
Because a first payment to a new payee is where almost all fraud happens. The extra check takes a couple of seconds and only ever applies once per payee.
Payments to someone you have paid before do not ask again.
Payments
Most payments arrive within seconds, but a first payment to a new payee can be held for up to two hours while it is checked, and payments made after 3.30pm on a Friday to a non-participating bank may not land until Monday.
The payment screen shows which of these applies. If it has been longer than that, call us and we will trace it.
Getting started
Yes, on up to three devices, each registered separately with its own Face ID or passcode.
Registering a fourth signs out the one you have used least, and you will get a notification saying which.
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Halden Bank